The fight over the customer

The fight over the customer

Historically there was a battle between Sales and Product Management. Sales, having more contact with customers, felt they had a better understanding of customer needs than product managers (and sometimes they were right). But I think today the bigger fight is between User Experience (UX) practitioners and product managers.

Product Managers and User Experience professionals are increasingly working together to deliver products. In some cases this relationship is highly productive, leading to outstanding products, but in others, it can be a bit dysfunctional.

Laptop and email

Are you a slave to your email?

We all use email every day but it often fails us. Sometimes it can feel as if our inbox drives what we do.

Here are a few thoughts to get you thinking about email best practice and how you can use it more effectively – and a really fun video!

product manager role and why you need to lead

The product manager role and why you need to lead

Is your direction set by whatever crisis you face? Are you busy reacting to the requests of others? Does your email drive you?

Don’t swim with the shoal – why product managers need to lead.

Internal product manager stuck in a box

Are you an internal product manager stuck in a box?

Internal product managers come up against unique obstacles and dilemmas. The challenge is serving internal customers rather than selling to external customers.

If you’re stuck in your role as an internal product manager we’ve outlined 6 ways to break free.

Internal competition between product managers

Are you in a dog fight with the other product managers?

I bet you thought that other companies were your main source of competition. But is it the other product managers at your company that are your biggest threat?

Great product manager

What’s most important – great product managers or great organization?

Product management by heroes or by committee?

Are you stuck in the mud?

It’s not you it’s the system

Do you ever feel like you’re stuck in mud? It takes more time and effort to do things than it should.

It’s probably the processes and structures used to run the product management function that just aren’t working. Use our framework to review your set-up.

Product Management Training course in progress

7 ways to persuade your boss to approve training

The key arguments that will convince your manager to give you some product management training.

Good luck 🙂

Conference call best practice

Conference Call Best Practice

6 best practice tips and a funny video of how it can go wrong!

Needle in a haystack

Tips for recruiting product managers

At Product Focus, we understand how tough it can be to find good product managers. So here are some top tips for recruiting product managers…

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